#97584 - 2003-01-11 05:16 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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Radimus
Moderator
Registered: 2000-01-06
Posts: 5187
Loc: Tampa, FL
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unless the problem is:
I'm not on the network
I can't log in
My email doesn't work
I can't find that utility that emails you stuff
Where is my head and why does everything smell like crap?
As a policy, we remove the last logged on username, to prevent the dumbasses from locking someone else's account... for those that can't read.
Due to security issues, we have all password reset requests come in person to IT or have their supervisor call in the request (with a call back number). It is more cumbersome, but prevents the possibility of someone resetting a 3rd party's acct... and the dumbasses start to remember their name when the have to explain to their supervison how "I don't know my own name. duh..."
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#97589 - 2003-01-14 09:22 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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NTDOC
Administrator
Registered: 2000-07-28
Posts: 11628
Loc: CA
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Hi Rocco,
quote:
Like I said, I know the user name, and am looking for a quick way to get the PC name without manually digging through WINS
Well, one of the things I do is log all the user info during every logon, to a server share.
The file name is the machines name.log Then I can use UltraEdit (there are others, even using KiX if you want a pure KiX solution) to do a FIND IN FILES and look for the username I want. I will find every computer the person has logged onto and it also records the time they logged on. Now that you know the machine and username their is also a UDF to check if the person is still currently logged onto that remote computer. My logon script overwrites all previous information with new data during the logon process. That way you don't have stale data except for machines where a user has not logged back on to in a long time.
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#97590 - 2003-01-14 10:44 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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Radimus
Moderator
Registered: 2000-01-06
Posts: 5187
Loc: Tampa, FL
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that wins batch is pretty cool...
I'll see what I can do to KIX it. Looks handy though
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#97593 - 2003-01-16 12:45 AM
Re: is there a "RemoteComputerFromUser" UDF out there
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Radimus
Moderator
Registered: 2000-01-06
Posts: 5187
Loc: Tampa, FL
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I found one problem with the winscl code though... it only returns 1 name/PC.
I logged onto 3 other lab PCs and it still only reported my 'personal' PC
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#97594 - 2003-01-16 12:49 AM
Re: is there a "RemoteComputerFromUser" UDF out there
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Howard Bullock
KiX Supporter
Registered: 2000-09-15
Posts: 5809
Loc: Harrisburg, PA USA
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Did you log out of the first PC before logging on to the second?
There is nothing wrong with WINSCL in this case. Only unqiue names can exist in a WINS database.
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#97595 - 2003-01-15 01:42 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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Radimus
Moderator
Registered: 2000-01-06
Posts: 5187
Loc: Tampa, FL
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I was logged into all 4 pcs at the same time.
I was thinking, that a useful byproduct of this code might be to report the names of all PCs that you are logged into concurrently.
Then put that into the logon script for IT staff, and provide a messagebox:
You are currently logged into remote-pcname, do you want to logoff that machine
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#97597 - 2003-01-15 03:05 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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Radimus
Moderator
Registered: 2000-01-06
Posts: 5187
Loc: Tampa, FL
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but for that you need a SQL server...
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#97600 - 2003-01-18 11:12 AM
Re: is there a "RemoteComputerFromUser" UDF out there
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Jochen
KiX Supporter
Registered: 2000-03-17
Posts: 6380
Loc: Stuttgart, Germany
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#97602 - 2003-01-18 02:53 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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Jochen
KiX Supporter
Registered: 2000-03-17
Posts: 6380
Loc: Stuttgart, Germany
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#97603 - 2003-01-18 03:28 PM
Re: is there a "RemoteComputerFromUser" UDF out there
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Rocco Capra
Hey THIS is FUN
Registered: 2002-04-01
Posts: 380
Loc: Mansfield Ohio
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Ok here goes...
Keep in mind this is still VERY incomplete!!
Here's the kix code...
code:
SetConsole("hide")
BREAK ON CLS
;----------------------------------------------------------------------------------------
; Helpdesk Program to be used by Users - [ By Rocco Capra ] The program gathers needed
; info from the user's PC and has them type in a discription of the problem. This info
; is then sent to SOS (sos@email.com)
;----------------------------------------------------------------------------------------
IF Exist('%TEMP%\disc.tmp') DEL '%TEMP%\disc.tmp' ENDIF
$DISCFILE='%TEMP%\disc.tmp'
IF Exist('%TEMP%\output.tmp') DEL '%TEMP%\output.tmp' ENDIF
$OUTPUT='%TEMP%\output.tmp'
;----------------------------------------------------------------------------------------
SHELL '%COMSPEC% /c kixwin "file://'+@CURDIR+'\_prom.html" "'+@USERID+'" > "'+$DISCFILE+'"'
IF @ERROR = -1 QUIT(0) ENDIF
$REQUEST=ReadProfileString('$DISCFILE','HelpDesk','request')
;----------------------------------------------------------------------------------------
SELECT
CASE($REQUEST='PC Support')
SHELL '%COMSPEC% /c kixwin "file://'+@CURDIR+'\_disc.html" "'+@USERID+'" > "'+$DISCFILE+'"'
IF @ERROR = -1 QUIT(0) ENDIF
;----------------------------------------------------------------------------------------
$ID=0
$PRINTERS2='['
$PRINTERS=EnumValue('HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices',$ID)
DO $PRINTERS2=$PRINTERS2+$PRINTERS+']['
$ID=$ID+1
$PRINTERS=EnumValue('HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices',$ID)
UNTIL @ERROR<>0
$DPRINT=ReadValue('HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows','device')
IF (len($DPRINT)=0)
$DPRINTER='[NONE]'
ELSE
$PARRAY=Split('$DPRINT',',')
$DPRINTER='['+$PARRAY[0]+']'
ENDIF
;----------------------------------------------------------------------------------------
$DISC=ReadProfileString('$DISCFILE','HelpDesk','disc')
$RC=Open(1,$OUTPUT,5)
$RC=WriteLine(1,'UserName = '+@USERID+@CRLF+
'Computer Name = '+@WKSTA+@CRLF+
'Operating System = '+@PRODUCTTYPE+@CRLF+
'Processor Speed = '+@MHZ+@CRLF+
'Installed Memory = '+MemorySize(0)+'_mb'+@CRLF+
'Available Memory = '+MemorySize(1)+'_mb'+@CRLF+
'Installed PageFile = '+MemorySize(2)+'_mb'+@CRLF+
'Available PageFile = '+MemorySize(3)+'_mb'+@CRLF+
'Free Space on C:\ = '+GetDiskSpace('C:\')+'_Kb | '+
(Val(GetDiskSpace('C:\'))/1024)+'_Mb'+@CRLF+
'Installed Printers = '+$PRINTERS2+@CRLF+
'Default Printer = '+$DPRINTER+@CRLF+
'IP Address = '+@IPADDRESS0+@CRLF+
'Date = '+@DATE+@CRLF+
'Time = '+@TIME+@CRLF+
'----------------------------------'+@CRLF+
'Explanation of Problem : '+@CRLF+@CRLF+$DISC)
$RC=Close(1)
$CMD=@CURDIR+'\blat.exe '+$OUTPUT+
' -t rcapra@@email.com -f '+
@USERID+'@@email.com'+
' -s "Help Desk Request"'
SHELL $CMD
;----------------------------------------------------------------------------------------
CASE($REQUEST='New User')
;to do - Build WHILE LOOP to check for blank 'required' fields...
SHELL '%COMSPEC% /c kixwin "file://'+@CURDIR+'\_user.html" "'+@USERID+'" > "'+$DISCFILE+'"'
IF @ERROR = -1 QUIT(0) ENDIF
;----------------------------------------------------------------------------------------
;to do - Build IF statmenst to leave out blank fields.
$ASSCHOICE=ReadProfileString('$DISCFILE','UserMaint','asschoice')
$MANAGER=ReadProfileString('$DISCFILE','UserMaint','manager')
$MANAGERTELE=ReadProfileString('$DISCFILE','UserMaint','managertele')
$ASSNAME=ReadProfileString('$DISCFILE','UserMaint','assname')
$COMPANY=ReadProfileString('$DISCFILE','UserMaint','company')
$DEPARTMENT=ReadProfileString('$DISCFILE','UserMaint','department')
$MONTH=ReadProfileString('$DISCFILE','UserMaint','month')
$DAY=ReadProfileString('$DISCFILE','UserMaint','day')
$YEAR=ReadProfileString('$DISCFILE','UserMaint','year')
$SEASONAL=ReadProfileString('$DISCFILE','UserMaint','seasonal')
$NEEDCOMP=ReadProfileString('$DISCFILE','UserMaint','needcomp')
$COMPTYPE=ReadProfileString('$DISCFILE','UserMaint','comptype')
$SPECSOFT=ReadProfileString('$DISCFILE','UserMaint','specsoft')
$EMAILACC=ReadProfileString('$DISCFILE','UserMaint','emailacc')
$EMAILDISTLIST=ReadProfileString('$DISCFILE','UserMaint','emaildistlist')
$YANTRAACC=ReadProfileString('$DISCFILE','UserMaint','yantraacc')
$YANTRAGROUP=ReadProfileString('$DISCFILE','UserMaint','yantragroup')
$SFDACC=ReadProfileString('$DISCFILE','UserMaint','sfdacc')
$SFDPRINTER=ReadProfileString('$DISCFILE','UserMaint','sfdprinter')
$CAPITALNUM=ReadProfileString('$DISCFILE','UserMaint','capitalnum')
$CUBENUM=ReadProfileString('$DISCFILE','UserMaint','cubenum')
$JACKNUM=ReadProfileString('$DISCFILE','UserMaint','jacknum')
$ADDNOTES=ReadProfileString('$DISCFILE','UserMaint','addnotes')
;to do - Format 'proper' output for end user viewing!!
$RC=Open(1,$OUTPUT,5)
$RC=WriteLine(1,'UserName = '+@USERID+@CRLF+
'asschoice = '+$ASSCHOICE+@CRLF+
'manager = '+$MANAGER+@CRLF+
'managertele = '+$MANAGERTELE+@CRLF+
'assname = '+$ASSNAME+@CRLF+
'company = '+$COMPANY+@CRLF+
'department = '+$DEPARTMENT+@CRLF+
'month = '+$MONTH+@CRLF+
'day = '+$DAY+@CRLF+
'year = '+$YEAR+@CRLF+
'seasonal = '+$SEASONAL+@CRLF+
'needcomp = '+$NEEDCOMP+@CRLF+
'comptype = '+$COMPTYPE+@CRLF+
'specsoft = '+$SPECSOFT+@CRLF+
'emailacc = '+$EMAILACC+@CRLF+
'emaildistlist = '+$EMAILDISTLIST+@CRLF+
'yantraacc = '+$YANTRAACC+@CRLF+
'yantragroup = '+$YANTRAGROUP+@CRLF+
'sfdacc = '+$SFDACC+@CRLF+
'sfdprinter = '+$SFDPRINTER+@CRLF+
'capitalnum = '+$CAPITALNUM+@CRLF+
'cubenum = '+$CUBENUM+@CRLF+
'jacknum = '+$JACKNUM+@CRLF+
'----------------------------------'+@CRLF+
'addnotes: = '+@CRLF+@CRLF+$ADDNOTES)
$RC=Close(1)
$CMD=@CURDIR+'\blat.exe '+$OUTPUT+
' -t rcapra@@email.com -f '+ ;to do - use sos@@email.com in pruduction
@USERID+'@@email.com'+
' -s "User Maintenance Request ('+$ASSCHOICE+')"'
SHELL $CMD
;----------------------------------------------------------------------------------------
;----------------------------------------------------------------------------------------
CASE($REQUEST='Tele Com')
;to do - EVERYTHING!!
SHELL '%COMSPEC% /c kixwin "file://'+@CURDIR+'\_tele.html" "'+@USERID+'" > "'+$DISCFILE+'"'
IF @ERROR = -1 QUIT(0) ENDIF
;----------------------------------------------------------------------------------------
;----------------------------------------------------------------------------------------
CASE(1)
ENDSELECT
;----------------------------------------------------------------------------------------
$RC=MessageBox('Your Request has been e-Mailed to SOS'+@CRLF+
'Your issue will be taken care of in'+@CRLF+
'the order it was recieved. You should'+@CRLF+
'get a reply back from SOS with your'+@CRLF+
'HelpStar Number so you can follow up.',
'HelpDesk! - by [ Rocco Capra ]',64)
;----------------------------------------------------------------------------------------
; HEY LOOK HERE I GOT RID OF MY GOTO LOOP!!! ;oD
;$ID = 0
;$PRINTERS2 = '['
;:PRINTERS
;$PRINTERS=EnumValue('HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Devices',$ID)
;IF @ERROR = 0
; $PRINTERS2 = $PRINTERS2+$PRINTERS+']['
; $ID = $ID+1
; GOTO PRINTERS
;ENDIF
;----------------------------------------------------------------------------------------
Here's the _disc.html...
code:
<html style="width:600;height:405;system:no;help:no">
<head>
<title>HelpDesk! - by [ Rocco Capra ]</title>
<style>
body
{
background-color:#CCCCCC;<!--|[#637A8C][#455969]|-->
margin-left:1;
margin-right:1;
margin-top:4;
color:#000000;
FONT-FAMILY: Tahoma, sans-serif;
}
.button
{
width:75
}
</style>
</head>
<body scroll=no onload()="body_onload()">
<div align="center">
<table align="center" width="575" cellpadding="1" border="0" cellspacing="0">
<tr>
<td colspan="4"><font size="3">Please enter a description
of the problem you are having. Please be as detailed as possible as to
better equip IT to solve your issue in a timely manner.</font></td>
</tr>
<tr><td colspan="4"><hr></td></tr>
<tr>
<td colspan="4"><font size="2"><b>Do not use the "ENTER"
key in the text area. Your message will be truncated if you do.</b></font></td>
</tr>
<tr>
<td colspan="4" align="center">
<textarea name=discription id=discription cols="69" rows="15"></textarea>
</td>
</tr>
<tr><td colspan="4"><HR></td></tr>
<tr>
<td align="right" colspan="4">
<input type=submit class=button onclick="ok.onclick()" value="Submit" valign=right name=ok>
<input type=button class=button onclick="cancel.onclick()" value="Cancel" name=cancel>
</td>
</tr>
</table>
</div></body>
<script>
function body_onload()
{
var argv = new Array;
argv = window.dialogArguments.split(";");
document.all.username.value = argv[0];
window.returnValue = -1;
}
function ok.onclick()
{
window.returnValue = "[HelpDesk]\ndisc="+discription.value;//+
// "\nprog="+prog.value+
// "\nprob="+prob.value;
window.close();
}
function cancel.onclick()
{
window.returnValue = -1;
window.close();
}
</script>
</html>
Here's the _user.html...
code:
<html style="width:600;height:405;system:no;help:no">
<head>
<title>HelpDesk! - by [ Rocco Capra ]</title>
<style>
body
{
background-color:#CCCCCC;<!--|[#637A8C][#455969]|-->
margin-left:1;
margin-right:1;
margin-top:4;
margin-bottom:8;
color:#000000;
FONT-FAMILY: Tahoma, sans-serif;
}
.button
{
width:75
}
</style>
</head>
<body onload()="body_onload()"> <!--[ scroll=no ]-->
<div align="center">
<table align="center" width="550" cellpadding="1" border="0" cellspacing="0">
<tr align="center">
<td colspan="4"><font size="3"><b>Note: Allow a minimum of one week for
completion.<br>
If a new computer is needed, please allow 3 - 4 weeks.</b></font>
</td>
</tr>
<tr><td colspan="4"><hr></td></tr>
<tr>
<td colspan="2"><font size="2"><b>Request for: </b></font></td>
<td colspan="2">
<select name="asschoice" id=asschoice>
<option value="newass">New Associate</option>
<option value="moveass">Existing Associate (move or replace)</option>
<option value="termass">Terminated Associate</option>
</select>
</td>
</tr>
<tr><td colspan="4"><hr></td></tr>
<tr>
<td colspan="2"><font size="2">Requesting Manager: </font></td>
<td colspan="2"><input type=text style="width:200" id=manager></td>
</tr>
<tr>
<td colspan="2"><font size="2">Manager's Phone: </font></td>
<td colspan="2"><input type=text style="width:200" id=managertele></td>
</tr>
<tr>
<td colspan="2"><font size="2">Associate Name: </font></td>
<td colspan="2"><input type=text style="width:200" id=assname></td>
</tr>
<tr>
<td colspan="2"><font size="2">Company Name: </font></td>
<td colspan="2"><input type=text style="width:200" id=company></td>
</tr>
<tr>
<td colspan="2"><font size="2">Department Name: </font></td>
<td colspan="2"><input type=text style="width:200" id=department></td>
</tr>
<tr><td colspan="4"><HR></td></tr>
<tr>
<td colspan="2"><font size="2">Requested Completion Date: </font></td>
<td colspan="2">
<select name="month" id=month>
<option value="January">January</option>
<option value="February">February</option>
<option value="March">March</option>
<option value="April">April</option>
<option value="May">May</option>
<option value="June">June</option>
<option value="July">July</option>
<option value="August">August</option>
<option value="September">September</option>
<option value="October">October</option>
<option value="November">November</option>
<option value="December">December</option>
</select>
<select name="day" id=day>
<option value="01">01</option>
<option value="02">02</option>
<option value="03">03</option>
<option value="04">04</option>
<option value="05">05</option>
<option value="06">06</option>
<option value="07">07</option>
<option value="08">08</option>
<option value="09">09</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
<option value="13">13</option>
<option value="14">14</option>
<option value="15">15</option>
<option value="16">16</option>
<option value="17">17</option>
<option value="18">18</option>
<option value="19">19</option>
<option value="20">20</option>
<option value="21">21</option>
<option value="22">22</option>
<option value="23">23</option>
<option value="24">24</option>
<option value="25">25</option>
<option value="26">26</option>
<option value="27">27</option>
<option value="28">28</option>
<option value="29">29</option>
<option value="30">30</option>
<option value="31">31</option>
</select>
<select name="year" id=year>
<option value="2003">2003</option>
<option value="2004">2004</option>
</select>
</td>
</tr>
<tr>
<td colspan="2"><font size="2">Seasonal: </font></td>
<td colspan="2">
<select name="seasonal" id=seasonal>
<option value="no">No</option>
<option value="yes">Yes </option>
</select>
</td>
</tr>
<tr>
<td colspan="2"><font size="2">Does Associate Need a Computer: </font></td>
<td colspan="2">
<select name="needcomp" id=needcomp>
<option value="no">No</option>
<option value="yes">Yes </option>
</select>
</td>
</tr>
<tr><td colspan="4"><HR></td></tr>
<tr>
<td colspan="4"><font size="2"><b>If A Computer Is Needed: </b></font></td>
</tr>
<tr>
<td colspan="2"><font size="2">Computer Type: </font>
<td colspan="2">
<select name="comptype" id=comptype>
<option value="PC">PC</option>
<option value="MAC">MAC</option>
</select>
</tr>
<tr>
<td colspan="2" valign="top"><font size="2"><b>Software:</b> </font></td>
<td colspan="2"><font size="2"><b>Note:</b> Standard desktop includes; Word, Excel,
Power Point, Internet Explorer, Acrobat Reader, WinZip, Outlook, and All Citrix Apps.</font></td>
</tr>
<tr>
<td colspan="4"><font size="2"><b>Please List Special Software Needed: </b></font></td>
</tr>
<tr>
<td colspan="2"><font size="2">Separate Software With A Comma: </font></td>
<td colspan="2"><input type=text style="width:264" id=specsoft></td>
</tr>
<tr>
<td colspan="2"><font size="2"><b>Additional Software Needed: </b></font></td>
<td colspan="2"> </td>
</tr>
<tr>
<td colspan="2"><font size="2">eMail Access: </font></td>
<td colspan="2">
<select name="emailacc" id=emailacc>
<option value="no">No</option>
<option value="yes">Yes </option>
</select>
</td>
<tr>
<td colspan="2"><font size="2">eMail Distribution list(s): </font></td>
<td colspan="2"><input type=text style="width:264" id=emaildistlist></td>
</tr>
<tr>
<td colspan="2"><font size="2">Yantra Access: </font></td>
<td colspan="2">
<select name="yantraacc" id=yantraacc>
<option value="no">No</option>
<option value="yes">Yes </option>
</select>
<font size="2">
Group: </font>
<select name="yantragroup" id=yantragroup>
<option value="oe">OE</option>
<option value="csr">CSR</option>
<option value="batcheditor">Batch Editor </option>
<option value="senior">Senior</option>
<option value="teamlead">Team Lead</option>
</select>
</td>
</tr>
<tr>
<td colspan="2"><font size="2">SFD Access: </font></td>
<td colspan="2">
<select name="sfdacc" id=sfdacc>
<option value="no">No</option>
<option value="yes">Yes </option>
</select>
<font size="2">Default Printer: </font>
<input type=text style="width:101" id=sfdprinter>
</td>
</tr>
<tr>
<td colspan="2"> </td>
<td colspan="2"><font size="2"><b>Note:</b> If additional capabilities or security access is needed,
please fill out in Additional Notes box below.</font></td>
</tr>
<tr><td colspan="4"><HR></td></tr>
<tr>
<td colspan="2"><font size="2">Capital Project Number: </font></td>
<td colspan="2"><input type=text style="width:200" id=capitalnum></td>
</tr>
<tr>
<td colspan="2"><font size="2">Location For PC (Cube#): </font></td>
<td colspan="2"><input type=text style="width:200" id=cubenum></td>
</tr>
<tr>
<td colspan="2"><font size="2">Jack Number For Computer: </font></td>
<td colspan="2"><input type=text style="width:200" id=jacknum></td>
</tr>
<tr>
<td colspan="2" valign="top"><font size="2">Additional Notes: </font></td>
<td colspan="2"><font size="2">Do not use the "ENTER" key in the text area.
Your message will be truncated if you do.</font></td>
</tr>
<tr>
<td colspan="2"> </td>
<td colspan="2"><textarea name=addnotes id=addnotes cols="30" rows="4"></textarea></td>
</tr>
<!--[ <tr><td colspan="4"> </td></tr> ]-->
<tr><td colspan="4"><HR></td></tr>
<tr>
<td align="right" colspan="4">
<input type=submit class=button onclick="ok.onclick()" value="Submit" valign=right name=ok>
<input type=button class=button onclick="cancel.onclick()" value="Cancel" name=cancel>
</td>
</tr>
</table>
</div></body>
<script>
function body_onload()
{
var argv = new Array;
argv = window.dialogArguments.split(";");
document.all.username.value = argv[0];
window.returnValue = -1;
}
function ok.onclick()
{
window.returnValue = "[UserMaint]\nasschoice="+asschoice.value+
"\nmanager="+manager.value+
"\nmanagertele="+managertele.value+
"\nassname="+assname.value+
"\ncompany="+company.value+
"\ndepartment="+department.value+
"\nmonth="+month.value+
"\nday="+day.value+
"\nyear="+year.value+
"\nseasonal="+seasonal.value+
"\nneedcomp="+needcomp.value+
"\ncomptype="+comptype.value+
"\nspecsoft="+specsoft.value+
"\nemailacc="+emailacc.value+
"\nemaildistlist="+emaildistlist.value+
"\nyantraacc="+yantraacc.value+
"\nyantragroup="+yantragroup.value+
"\nsfdacc="+sfdacc.value+
"\nsfdprinter="+sfdprinter.value+
"\ncapitalnum="+capitalnum.value+
"\ncubenum="+cubenum.value+
"\njacknum="+jacknum.value+
"\naddnotes="+addnotes.value;
window.close();
}
function cancel.onclick()
{
window.returnValue = -1;
window.close();
}
</script>
</html>
Here's the _prom.html code...
code:
<html style="width:420;height:200;system:no;help:no">
<head>
<title>HelpDesk! - by [ Rocco Capra ]</title>
<style>
body
{
background-color:#CCCCCC;<!--|[#637A8C][#455969]|-->
margin-left:1;
margin-right:1;
margin-top:4;
color:#000000;
FONT-FAMILY: Tahoma, sans-serif;
}
.button
{
width:75
}
</style>
</head>
<body scroll=no onload()="body_onload()">
<div align="center">
<table width="400" cellpadding="1" border="0" cellspacing="0">
<tr>
<td colspan="4"><font size="2"><b>Please make the appropriate selection from the menu:</b></font></td>
</tr>
<tr><td colspan="4"><hr></td></tr>
<tr align="center">
<td colspan="2" width="200"><b><font size="2">Request Type-></font></b></td>
<td colspan="2" width="200">
<select name="request" id=request>
<option value="PC Support">Computer Support Request</option>
<option value="New User">User Maintenance Request</option>
<option value="Tele Com">TeleCom Request</option>
</select>
</td>
</tr>
<tr><td colspan="4"> </td></tr>
<tr><td colspan="4"> </td></tr>
<tr>
<td align="right" colspan="4">
<HR>
<input type=submit class=button onclick="ok.onclick()" value="Submit" valign=right name=ok>
<input type=button class=button onclick="cancel.onclick()" value="Cancel" name=cancel>
</td>
</tr>
</table>
</div></body>
<script>
function body_onload()
{
var argv = new Array;
argv = window.dialogArguments.split(";");
document.all.username.value = argv[0];
window.returnValue = -1;
}
function ok.onclick()
{
window.returnValue = "[HelpDesk]\nrequest="+request.value;//+
// "\nprog="+prog.value+
// "\nprob="+prob.value;
window.close();
}
function cancel.onclick()
{
window.returnValue = -1;
window.close();
}
</script>
</html>
Dam I just broke the long line rule ![[Frown]](images/icons/frown.gif)
Rocco
_________________________
I Love this board!!
--------------------
My DEV PC is running
KIX 4.22 WINXP Pro
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Moderator: Arend_, Allen, Jochen, Radimus, Glenn Barnas, ShaneEP, Ruud van Velsen, Mart
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![[Wink]](images/icons/wink.gif){kind=icon}
![[Eek!]](images/icons/shocked.gif){kind=icon}
) to the helpdesk ... so far so good (very clever) 
![[Big Grin]](images/icons/grin.gif){kind=icon}
