quote:

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Apparently you do not understand, I am not walking around to 2000 PCs every day and going to add/remove programs and looking to see if they got hit with something while surfing.

What files does Gain, gator, etc install.
Where are they located?
What registry entries do these programs create?

I do not need you to recite your help file... I need your programmers.

Additionally, what networks(internet domains) do your software programs communicate to



-----Original Message-----
From: support@gator.com [mailto:support@gator.com]
Sent: Thursday, June 13, 2002 5:17 PM
To:
Subject: RE: need to remove all traces of all versions of gator software [#5588504]

Conrad,

You should be able to easily remove the program(s) by using the Windows Add/Remove Programs Control Panel.

To access the Add/Remove Programs Control Panel, follow these steps,

From the Windows Start button, select Settings, and then Control Panel.

When the Control Panel window opens, double-click on the Add/Remove Programs icon.

Locate the program you wish to uninstall in the list of installed programs, click on it one time, and then click on the Add/Remove button.

Follow the on screen instructions, when the uninstall program has completed, close all open windows.

*Note, we also distribute GAIN-supported software applications, or GAINware. If you have GAINware on your computer, viewing the following link, while your computer is connected to the Internet, may be helpful to you:
http://www.gatoradvertisinginformationnetwork.com/about-gain.html.

This link is a new GAINware feature that will trigger the display of a window that will list all of our software, and third party GAIN-supported software, that may be installed on the computer that you are on at the time you use this link. The window will also provide instructions for the removal of all such software. So long as any such software is installed on the computer, The Gator Corporation will be capable of delivering highly relevant GAIN branded popup advertisements based on web sites viewed. A few minutes after all such software has been uninstalled (via Windows Add/Remove Programs), the software module responsible for the delivery of advertising will self-delete.

Bob

------- Original Message --------
From:
To: support@gator.com
Subject: RE: need to remove all traces of all versions of gator software [#5588504]
Date: 06/13/02 10:30:32

Basically, I need all of them. Security policies on the LAN require ALL
spy-ware, adware, tracking, etc that could in any way send any data OUT of
our network or log user activity.

Specifically, trickler as it comes with webshots, but there are bound to be
others. And offer companion. Therefore I need them all.

It isn't specifically against gator, as IM software is getting banned, as
well as webshots, comet-cursor, cydoor, etc.

<<...OLE_Obj...>>

-----Original Message-----
From: support@gator.com [mailto:support@gator.com]
Sent: Tuesday, June 11, 2002 5:04 PM
To:
Subject: need to remove all traces of all versions of gator software
[#5588504]

Conrad;

Which of our program(s) do you have; Gator eWallet, OfferCompanion, Date
Manager, Precision Time, etc.?

Also, do you have a 3rd party GAIN supported application?

To view a list of products that are part of GAIN and installed on the
computer you are currently using, you can go to:

http://www.gatoradvertisinginformationnetwork.com/about-gain.html

Rex
Gator Corp.

------- Original Message --------
From:
To: support@gator.com
Subject: need to remove all traces of all versions of gator software
Date: 06/11/02 13:51:58

conrad wheeler wrote:
I need the reg keys, dlls, exes, and such to safely remove gator, tricker,
gain, etc from the State governments network/computers.

the uninstaller is not an option...

Operating System: win_2000
Browser: ie_6
Gator eWallet version number: Unknown
Problem: install_uninstall

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