I have a model 1000 .. what I am having trouble with is when a user logs onto the PDC the KIX32 spits the dummy and I have worked out that the users profile is on the SNAP. If I log on (my profile is on the PDC) mine works.. so it looks like its a catch 22.. user needs to be authcatied in order to use the SNAP profile. and Im not sure how to go about this.. as the snap is used to store profiles..

so.. SNAP USER = KIX32 spit coz not logged on but to get permissions you need to log on to PDC (I hope this is clear!)