Steve,

If you are building a standard image, you will want to be sure that Outlook is Pre-Configured for Exchange Server and not Pop3. You will want to insure that you can get in using a test user, for example. The only caveat with a test user on a client build is that you need to change the default mail client to something other than Outlook. When a client logs in and Outlook is started, they are prompted for Outlook being the default client and this adds the Outlook icon to the Quick Launch tray.

Here is what we have in the PRF file..
code:
[General]
Custom=1
; -- Required.  Indicates that this is a customized PRF file.
ProfileName=KDyer
DefaultProfile=Yes
OverwriteProfile=Yes
DefaultStore=Service2
BackupProfile=NO

[Service2]
ConversionProhibited=TRUE
HomeServer=OUREXCHANGESERVER
MailboxName=KDyer
;       Required.
;	--  The name of the Microsoft Exchange Server the user should
;	connect to.  You can specify any Microsoft Exchange Server
;	in your site, and the correct Home Server will be assigned 
;	when the user first logs on.

[Service3]
Ben=TRUE
;	--  Dummy property.  Do not delete or modify.
We checked how you are starting PROFGEN/NEWPROF and it is the same.

If any of the above points do not address your issue.. Can you post your code you use to create your outlook profile?

Thanks!

Kent
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