The next question is: How often are they actually installing software? Do they do this on a daily basis? Then what is the reason for those frequent software installs?

If they need administrative access to restore their computer then you could make a bootable CD with an image of their harddisk, give them the CD and they can restore the drive in a couple of minutes. PowerQuest's DriveImage has this capability to create a bootable CD to apply the image on the CD automatically. Pop in the CD, wait 10 minutes, and the computer is as new [Wink]

[ 04. September 2002, 16:10: Message edited by: sealeopard ]
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There are two types of vessels, submarines and targets.