yea, you are perfectly correct that HP support sucks.
if you are unlucky enough that the stuff is not DOA, you might get in a limbo for months. happened to me with one server and it never got totally fixed before it got decommissioned.

but I do like their hardware and most time it works perfect.
like I said, I know few of the brands and have come to know some of their drawbacks. for HP it certainly is support.

anywho... let us know how it goes with what ever you choose.
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