Wow... 3 days now and still no resolution on a replacement hard drive on a new desktop.

Day 1 - call, call gets dropped. They don't call back. I send e-mail, no response
Day 2 - get response that says call them on the phone.
Day 3 - call them, call gets dropped again.

WTF - HP/Compaq never treated me like that.

Guess it's going to be one of those days.