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sorry if this has been asked/answered already, but is the cmd.exe version same on failing and working system?
(didn't see the answer for the SP q either, might have missed it though...)

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Break ON

shell '%COMSPEC% /C net start > services.txt'

exit 1  

Break ON

shell '%COMSPEC% /C net start >services.txt'

exit 1  

Break ON

shell '%COMSPEC% /C net start'

exit 1  

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next question would be.
what's the version of shell32.dll on the systems?

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What does running WINVER show?

Do you need to update or re-apply your Service Pack 6a ?

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Note 2: All systems with Internet Explorer 4.0 or 4.01 will have the associated version of Comctl32.dll and Shlwapi.dll (4.71 or 4.72, respectively). However, for systems prior to Windows 98, Internet Explorer 4.0 and 4.01 can be installed with or without the integrated Shell. If they are installed with the integrated Shell, the associated version of Shell32.dll will be installed. If they are installed without the integrated Shell, Shell32.dll is not updated. No other versions of Internet Explorer update Shell32.dll. In other words, the presence of version 4.71 or 4.72 of Comctl32.dll or Shlwapi.dll on a system does not guarantee that Shell32.dll has the same version number. All Windows 98 systems have version 4.72 of Shell32.dll.

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hmmm,

shell32.dll Version: 4.0.1381.332

Products containing this version:

Windows NT 4.0 SP6
Windows NT 4.0 SP6a

shell32.dll Version: 4.72.3812.600

Products containing this version:

[can't seem to find this one listed anywhere, closest one is]

4.72.3612.1700

but looking at the product list, this comes with just about every MS product you can imagine ... question is (i guess) why are these bad machines so out-of-date ?

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