Dear,
We agree with Shawn's way of working. We don't mind answeringthe same
questions over and over. Also it isn't important people are asking things,
which everybody can read in the manual.
Indeed "kixtart.org" should also set the standard for friendlyness and helpfullness
by helping people.
No newbies can download kixtart without the original documentation. So, in
our opinion nobody can run a kixtart script without any knowledge of it. Everybody
need to read something before they can start at all with kixtart.
RTFM aren't words we are using at all in our posts. It isn't necessary.
Just, when information isn't complete you can ask them. Asking additional
information has an educational effect for everyone. Next time most of the
required information will be there from the beginners.
Possible, that the major issue of mmletzko is that newbies can be gone when they
get a reaction they don't expect.
Not for every sysadmin or other experience user it is very clear what kind of
information is necessary for a good answer. Possible they don't know at that time
what the real problem is. Possible their question contains enough information
to start an answer and other can always ask for additional information.
So, always we must be friendly and helpfull for newbies.
Also, we shouldn't forget that everybody has his own way of express himself.
Just read between the lines.
greetings.
[ 07. November 2003, 12:07: Message edited by: MCA ]
